University Department
Frequently Asked Questions
- What is the current channel line up?
A link to the channel listing can be found at the right. - Do I need a TV desktop converter box?
No, you do not need a converter box to receive any of the channels. - Are any of the channels digital or HDTV?
Currently, none of the channels are available digitally for HDTV. - Are any of the channels non-English speaking?
No, currently there are only English speaking channels. - How do I block specific channels or specific programming?
We recommend using the parental control feature available on most televisions. If you have additional need to block a channel please email housing@wsu.edu. - Can I request additional or substitute channels?
The channel line-up is reviewed once before the start of each fiscal year for changes. If a change is made, it is finalized by May 1st for implementation for the next fiscal year. Channel requests help us to make decisions when we have the ability to add or change the channel line-up. A channel Line-up Feedback Form will be available soon. - How do I get an estimate to add a TV cable outlet to another room or building?
Housing & Dining Maintenance @ 335-1541. - What is the cost to add cable TV in an existing building?
The cost is based upon the time and materials required for each installation. Contact Housing & Dining Maintenance @ 335-1541 for an estimate. - Can I install my own Dish/Direct-TV/etc. satellite disk?
No - Can I request TV service from Adelphia/ComCast/Time Warner/local provider?
No - Who do I contact if my TV can only "see" part of the channels that are available? Call Housing & Dining Maintenance @ 335-1541.
- Whom or what number do I call if I have trouble with my TV service?
Call Housing & Dining Maintenance @ 335-1541. - Is there a charge to run a new line to connect my TV to the cable service?
Yes, Call Housing & Dining Maintenance @ 335-1541 for a estimate. - Is there a charge to disconnect the cable service?
No, Call Housing & Dining Maintenance @ 335-1541 to disconnect. - Is there a charge to reconnect our cable service if we have previously asked for service to be disconnected?
Yes, the minimum charge will be $50.00 - Is there a charge if I call in trouble/repair service on my TV service?
No, Call Housing & Dining Maintenance @ 335-1541 to report your problem. - Is my monthly charge prorated based upon when service starts or is discontinued?
If service begins in the first half of the month, you will be charged for the entire month. If service begins in the last half of the month, there is no charge. If service is discontinued in the last half of the month, you will be charged the entire month. If service is discontinued in the first half of the month, there is no charge.
Questions About: Please provide a budget/project number
when ordering new service.
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